Frequently Asked Questions
Your guide to shopping the finest western wear at Outpost Western Store.
Where is Outpost Western Store located?
We are proudly located in the heart of Manhattan, Kansas. You can visit our physical storefront to browse our full collection of boots, hats, and western apparel in person.
What is your return policy for western boots?
We accept returns on unworn boots in their original packaging within 30 days of purchase. Please ensure the soles are unmarked by trying them on only on carpeted surfaces.
Do you offer hat shaping and cleaning services?
Yes, we provide professional felt and straw hat shaping and cleaning services in-store to ensure your cowboy hat has the perfect crease and fit.
How long does shipping take for online orders?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days via UPS or USPS.
Can I order a custom size or specific brand not listed online?
We carry a wide variety of brands like Ariat, Lucchese, and Wrangler. If you don't see your size or a specific style, contact us and we will do our best to special order it for you.
How do I know what size boot to buy?
Western boots often fit differently than athletic shoes. We recommend sizing down a half size for most brands, but please refer to our specific brand size charts or call our Manhattan store for expert fit advice.