Returns & Exchanges
At Outpost Western Store, we want you to be completely satisfied with your purchase. If your boots, apparel, or gear aren't a perfect fit, you can return or exchange them within 30 days of purchase provided they are in new, unworn condition with original tags.
Verify Eligibility
Ensure your items are unworn, have all original tags attached, and are within the 30-day return window from the date of purchase.
Package Your Item
Place the items securely in their original packaging; for boots, please place the boot box inside a separate shipping carton to avoid damage during transit.
Submit Documentation
Include a copy of your original receipt or packing slip inside the package to ensure our Manhattan, KS team can identify and process your request quickly.
Ship or Drop Off
Mail your package to our Manhattan storefront using your preferred carrier, or visit us in person for an immediate exchange or refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing